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FortisBC is offering an rebate up to $15,000 per water heater for installing an eligible high-efficiency natural gas commercial water heater.

Available Incentives

  • Incentive amounts are determined by the size (MBH) and thermal efficiency (TE) of the water heater
Type Rebate
Storage tank water heater (90 per cent TE and higher) up to 199.90 MBH $1,000/unit
200 MBH up to 399.99 MBH $2,000/unit
400 MBH and higher $3,000/unit
Hot water supply boiler (90 per cent TE and higher) $9/MBH
High-efficiency tankless water heater $1,000/unit

Eligibility Requirements

  • You must be a FortisBC natural gas customer under any rate class except Rate 1.
  • You must be a property owner or long-term leaseholder of an existing commercial building, or a builder, developer, or property owner of a new commercial construction project.
  • The natural gas water heater must meet FortisBC’s qualifying criteria at the time of purchase, and be used exclusively for generating domestic (potable) hot water.
  • The water heater must be installed by a qualified natural gas or mechanical contractor licensed with Technical Safety BC.

How to Apply

  1. Carefully read the terms and conditions to confirm your eligibility.
  2. Buy an eligible natural gas water heater and have it installed by a licensed gas contractor.
  3. Email your completed application form to commercialrebates@fortisbc.com. Be sure to include copies of:
    • The fully paid invoice including make, model number and model number of the eligible water heater that was purchased and installed. New construction projects may alternatively provide proof of payment in the form of a final progress draw invoice for the new building AND engineer-approved shop drawings that indicate the job name and site address as proof of make and model of the eligible water heater(s).


  • Application must be submitted within 365 days of the purchase date of the product(s) (as shown on the proof of purchase document) or installation date (as shown on the Application Form), whichever is first.


  • Check out our incentive search tool for other energy efficiency upgrades incentives.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
  • Learn more and apply for incentives by visiting FortisBC.
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Program Contact Information

Contact your local natural gas energy solutions manager or email commercialrebates@fortisbc.com