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The FortisBC Custom Performance Program provides funding for natural gas and/or electricity energy-efficiency projects tailored to your specific building. Participants can benefit from a detailed energy study, new, efficient equipment that can reduce operating costs, increase occupant comfort, improve operation of existing energy systems, and reduce waste and greenhouse gas emissions.

For a limited time, additional incentives are available through the Provincial CleanBC Better Buildings offer for the installation of measures that reduce greenhouse gas emissions. The Provincial CleanBC Better Buildings offer is funded by the Province of British Columbia and the Government of Canada and administered by FortisBC. Contact your FortisBC Key Account Manager or Technical Advisor for more information.

Available Incentives

  • Energy Study Funding – have a detailed engineering analysis of your facility conducted to identify opportunities for cost-effective natural gas savings and/or electricity savings. Maximum funding is 75% of the cost of the energy study, up to $37,500.
  • Capital Incentive Funding – funding offered to encourage the implementation of cost-effective natural gas and/or electricity energy efficiency measures that were identified in the energy study.
  • Implementation Bonus Funding– funding is offered to participants who successfully implement the approve energy conservation measures.  Remaining balance up to 25% of the Energy Study cost to a maximum of $12,500.

Please visit the FortisBC incentive page for more information on program funding.

Eligibility Requirements

  • You must be a FortisBC natural gas customer under any rate class except Rate 1and/or a FortisBC electricity customer or a municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro.
  • You must be an owner or long-term lease holder of an existing medium to large commercial, institutional, multi-unit residential, light industrial or agricultural buildings/facilities.
  • For eligible natural gas customers, your project must have the potential to save a minimum 1,000 gigajoules of natural gas annually.
  • For eligible electricity customers, your non-lighting project must have the potential to save 50,000 kWh of electricity annually.
  • You must receive approval in writing from an authorized FortisBC representative before commissioning or beginning the energy study, or purchasing or installing any of the proposed energy conservation measures.
  • Full eligibility requirements can be found on the FortisBC website.

How to Apply

  1. For natural gas customers, contact your key account manager to get started.
  2. For electricity customers, contact your technical advisor to get started.


  • Energy Study must be complete and submitted to FortisBC within 6 months of receiving written approval from FortisBC to move forward..
  • Approved energy conservation measures must be installed and operational within 18 months of capital incentive funding approval.
  • You must operate the energy conservation measures for at least 36 months after installation.


  • Check out our incentive search tool for other energy efficiency upgrades incentives.
  • Did you see a building science or energy efficiency term you did not understand? Check out our glossary.
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Program Contact Information

For more information, contact your key account manager or email customdesign@fortisbc.com